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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of brandon rodriguez

brandon rodriguez

May 30, 2024

5  out of  5
rating by brandon rodriguez
"The employee I deal with is a very sweet older lady her name is Debra she does a amazing job and would highly recommend her!"
We responded:
"Brandon, we're thrilled to hear you had an amazing experience with Debra! She's a dedicated and skilled team member, and we're grateful for your recommendation. If you ever need further assistance, feel free to reach out to our office. - Katie Gonzales - State Farm Insurance Agent, Waseca, MN"
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April Pfeifer

April 10, 2024

5  out of  5
rating by April Pfeifer
"I can't give enough praise to Katie and her team! Katie has helped me find the best auto rates and has helped me understand homeowner insurance policies. She has hopped on many calls with me so I can understand everything and is very transparent about my policies. Katie goes the extra mile and it shows! Debbie and Barb are always so friendly and personable when I speak to them. I trust this office and would recommend them to anyone, even if they are outside of the Waseca community."
We responded:
"Katie, we’re glad to hear how Debbie and Barb were able to help you with your coverage needs! They are a key part of our team, and we value your feedback on how well they were able to assist you! We are thrilled that your homeowner policies were explained thoroughly and efficiently! Thank you for choosing us as your coverage provider, and we are excited for the chance to serve you again soon! - Katie Gonzalez - State Farm Insurance Agent | Waseca, MN"
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Andrew Gonzales

February 20, 2024

5  out of  5
rating by Andrew Gonzales
"Katie Gonzales State Farm is awesome! I hit a pheasant on the way to work. The agent worked diligently to get my windshield fixed. By the time I left work my windshield was repaired and back in the parking lot. Great service and tentative staff!"
We responded:
"Thank you for the five-star rating, Andrew! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Jamie Pentico

November 22, 2023

5  out of  5
rating by Jamie Pentico
"Love Katie and her team at State Farm in Waseca! Open communication and care for your needs they know what it means to put the customer first!!! Go get a quote today!!!"
We responded:
"Jamie, your positive feedback means a lot to us! We are thankful for your recommendation, and we look forward to continuing to meet your insurance needs. Thank you for being a part of our Waseca State Farm family!"
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Shaun Southworth

October 28, 2023

5  out of  5
rating by Shaun Southworth
"When the previous agent retired from this office, State Farm transferred us to another agent. As soon as Katie Gonzales was installed as the new agent in this office, we immediately transferred back due to the great service we received from Debbie and the rest of the staff that remained in this office. We highly recommend them!"
We responded:
"Shaun, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Kathy Schweiss

September 27, 2023

5  out of  5
rating by Kathy Schweiss
"Katie and her team are great and very helpful. Would recommend you give them a call and see how they can help you out with all of your insurance needs."
We responded:
"Thank you for the five-stars, Kathy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Molly Zafft

Molly Zafft

September 8, 2023

5  out of  5
rating by Molly Zafft
"Katie quickly reviewed my file and was able to catch a couple things that I should update and add! She is professional, approachable, and ready to answer any and all questions!"
We responded:
"Molly, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Christina Larson

September 6, 2023

5  out of  5
rating by Christina Larson
"I highly recommend Katie's office. I worked with Debbie on quotes and moving my coverage over recently and she was so helpful. She answered all of my questions and made everything very easy. Emails and voicemails are returned lightning fast. We are treated like family here and have been so happy with everything this office provides."
We responded:
"Christina, thank you for your recommendation, and I'm pleased to hear about your positive experience with Debbie. Providing thorough responses, simplifying processes, and maintaining prompt communication are key aspects of our service. We take pride in fostering a familial atmosphere for our clients and appreciate your continued satisfaction with our agency."
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Tanner Sprinkel

September 1, 2023

5  out of  5
rating by Tanner Sprinkel
"Katie is a wealth of knowledge when it comes to insuring my home and vehicles. She also helped my plan for financial success with life insurance and retirement planning"
We responded:
"Tanner, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Missy Novotny

September 1, 2023

5  out of  5
rating by Missy Novotny
"Katie and her team are the best! Ready to help with all of your insurance needs, auto, home, life and health. I highly recommend giving them a call!"
We responded:
"We love seeing reviews like this, Missy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Shanna Stengl

August 9, 2023

5  out of  5
rating by Shanna Stengl
"Katie and her team are great! They are very knowledgeable and helpful and highly recommend giving them a call for your insurance needs!"
We responded:
"Thank you, Shanna, for your recommendation! Our knowledgeable and helpful team is delighted to assist with your insurance needs."